Shipping policy
Somavera Shipping Policy
Last Updated: September 17, 2026
Somavera (“Somavera,” “we,” “us,” or “our”) is a fictitious business name of Nutrean, LLC (“Nutrean”). All products sold through this website are provided by Nutrean, LLC doing business as Somavera.
This Shipping Policy explains the fulfillment, shipping, delivery, and tracking practices applicable to Somavera subscription orders.
1. Shipping Availability
Somavera currently ships to all 50 U.S. states and the District of Columbia.
Somavera does not currently ship internationally or to U.S. territories, freely associated states, or APO/FPO/DPO addresses.
2. Shipping Cost and Method
Standard shipping is included at no additional charge on all Somavera subscription orders. No minimum purchase amount is required.
Somavera does not currently offer expedited shipping.
3. Order Fulfillment
Initial and recurring subscription orders are prepared and shipped after the applicable payment has been successfully processed.
4. Transit and Delivery Times
Orders typically arrive within 5–10 business days after ordering. This estimate includes preparation and shipping.
For recurring subscription orders, this timeframe begins when each renewal order is placed.
Delivery estimates are not guaranteed. Actual delivery times may vary because of carrier delays, holidays, weather, and other circumstances outside Somavera’s reasonable control.
5. Tracking
Tracking information will be provided when your order ships.
Please allow time for the carrier's tracking system to update after tracking information is provided.
6. Shipping Addresses and Address Changes
Subscribers are responsible for providing and maintaining accurate and current shipping information.
For future recurring orders, shipping-address changes should be made before the next scheduled renewal is processed.
If an order has already been processed but has not yet shipped, please contact Somavera as soon as possible at help@somavera.com. We may be able to update the shipping address, but changes cannot be guaranteed.
Somavera is not responsible for delivery issues resulting from inaccurate or outdated shipping information provided by the subscriber.
If a shipment is returned to Somavera as undeliverable, we will review the circumstances and determine an appropriate resolution.
7. Lost, Delayed, or Missing Shipments
If your shipment appears to be lost, is significantly delayed, or is marked as delivered but you have not received it, please contact Somavera promptly at help@somavera.com.
We will review the circumstances and, when appropriate, work with the shipping carrier to investigate the shipment and determine an appropriate resolution.
If a delivery problem resulted from an error by Somavera, we will provide an appropriate remedy at no additional cost to you.
Additional information regarding refunds, replacements, and delivery-related issues is provided in the Somavera Return and Refund Policy.
8. Contact
If you have questions about shipping or need assistance with a shipment, please contact Somavera at help@somavera.com.
This policy does not limit any rights or remedies that cannot be waived under applicable law.