Frequently Asked Questions
Have questions about Somavera, personalization, or your subscription? Here are answers to the questions we hear most often.
Personalization
How will my formula be personalized?
Your formula is personalized based on the nutritional composition of your diet. We analyze the foods you eat and calibrate your vitamin and mineral dosages accordingly to help target nutritional gaps without unnecessary excess.
How accurate is the diet analysis?
Our analysis is designed to estimate your long-term micronutrient intake using the dietary information you provide, extensive food composition data, and established nutritional assessment methods. While no dietary assessment method is perfect, our system is built to provide meaningful nutritional insights tailored to your diet.
Aren’t all multivitamins designed to fill nutritional gaps?
Most multivitamins are designed around age and gender rather than your actual diet. Somavera personalizes your dosages based on what your diet already provides, helping target potential nutritional gaps without unnecessary excess.
Product & Ingredients
Are your multivitamins doctor-formulated?
Yes. Our multivitamins are developed by a team of nutrition scientists who specialize in dietary assessment and micronutrient metabolism.
Do you test for pesticides and heavy metals?
Yes. Our ingredients undergo rigorous testing for pesticides and heavy metals to help ensure their safety and purity.
Where are your multivitamins made?
Our multivitamins are manufactured and packaged in the United States, right here in California.
Are your multivitamins whole food–based?
Yes. The vast majority of our nutrients are sourced from whole foods and microorganisms rather than purely synthetic isolates.
Are your multivitamins vegan, non-GMO, and allergen-free?
We use 100% vegan, non-GMO ingredients in our formulas. Our multivitamins are free of major allergens including gluten, soy, milk, eggs, shellfish, peanuts, tree nuts, and sesame. If you have additional allergy concerns, please contact us before ordering.
Are your multivitamins FDA-approved?
No dietary supplements, including multivitamins, are FDA-approved like prescription medications. However, supplements must comply with FDA regulations for safety, manufacturing, and labeling.
Can I take other supplements with my multivitamin?
Your multivitamin is calibrated to optimize your total daily micronutrient intake, so we do not recommend combining it with additional vitamin or mineral supplements unless advised by your healthcare provider. Non-vitamin/mineral supplements are typically fine.
When should I take my vitamins?
Taking your multivitamins with a meal can help support nutrient absorption, but regular daily use matters most.
Subscription
What exactly am I signing up for?
You’re signing up for a monthly subscription to personalized multivitamins with automatic renewal every 30 days.
Can I pause or cancel my subscription anytime?
You can pause or cancel your subscription at any time.
How do I reactivate my subscription?
You can reactivate your subscription anytime from your My Account page.
Shipping & Orders
How long does shipping take?
Orders typically arrive within 7-10 business days, including processing and shipping time. Delivery speeds vary depending on your location.
Where do you ship?
We currently ship to all 50 U.S. states. At this time, we do not offer international shipping.
Can I adjust my shipment date?
Yes. You can adjust your next shipment date anytime from your My Account page to better match your schedule and usage needs.
Still have questions?
Contact us at help@somavera.com and we'll be happy to help.