Cancellation policy

Somavera Subscription Policy

Last Updated: September 1, 2026

This Subscription Policy applies to subscription purchases from Somavera and explains the terms governing automatic renewal, billing, cancellation, fulfillment, and other aspects of your subscription. By purchasing a subscription, you agree to these terms.

 

1. Automatic Monthly Renewal

Somavera subscriptions automatically renew each month until canceled or paused. By purchasing a subscription, you authorize Somavera to charge the payment method associated with your subscription for each recurring order, plus any applicable taxes.

Standard shipping is included at no additional charge.

 

2. Canceling Your Subscription

You may cancel your subscription at any time without a cancellation fee.

To prevent your next recurring charge and order, you must cancel your subscription before your next scheduled renewal is processed. Canceling a subscription after a recurring order has already been processed stops future renewals but does not automatically cancel the order that has already been processed.

You may cancel your subscription through your customer account or by contacting Somavera at help@somavera.com.

 

3. Skipping, Pausing, and Resuming

You may use the subscription-management options available through your customer account to skip upcoming orders, pause your subscription, or resume a paused subscription.

A paused subscription will not generate additional recurring subscription orders or charges until it is resumed.

To affect an upcoming order, changes should be made before the next scheduled renewal is processed.

 

4. Recurring Orders and Refunds

Once a recurring order has been processed, it is not automatically eligible for cancellation or refund because the subscription was canceled afterward.

If you contact Somavera before fulfillment of a recently processed recurring order has begun, we may be able to cancel the order and issue a refund.

Because each order is prepared specifically for the individual subscriber, orders generally cannot be canceled, returned, or refunded once fulfillment has begun.

If you receive a product that is incorrect, damaged, or defective, or if Somavera has made an error in fulfilling your order, please contact us. We will provide an appropriate replacement, refund, or other remedy at no additional cost to you. This policy does not limit any rights or remedies available under applicable law.

 

5. Fulfillment and Shipping

Initial subscription orders typically ship within 5 business days after successful payment.

Recurring subscription orders typically ship within 2 business days after successful recurring payment.

These are typical fulfillment timeframes and are not guaranteed delivery dates. Actual delivery times may vary because of carrier transit times, holidays, weather, and other circumstances.

Standard shipping is included at no additional charge.

Subscribers are responsible for maintaining an accurate and current shipping address. To apply an address change to an upcoming recurring order, the shipping address should be updated before the next scheduled renewal is processed.

Changes made after a recurring order has been processed may apply only to future orders. If you need to change the shipping address for an order that has already been processed but has not yet shipped, please contact Somavera as soon as possible. We may be able to update the address, but changes cannot be guaranteed.

Somavera is not responsible for delivery issues resulting from inaccurate or outdated shipping information provided by the subscriber.

 

6. Failed Payments

If a recurring payment cannot be successfully processed, Somavera or its payment provider may retry the payment method associated with the subscription.

If payment remains unsuccessful after the applicable retry attempts, the subscription will be paused and the subscriber will be notified.

Somavera does not charge a late fee or failed-payment fee for an unsuccessful subscription payment.

Orders will not be fulfilled unless the applicable payment has been successfully processed.

 

7. Subscription Pricing

The subscription price applicable to your order will be disclosed when you subscribe.

Changes to the subscription price offered to new subscribers will not automatically change the price of an existing subscription.

Somavera may change the price of an existing subscription in the future. If we do, we will provide any advance notice and obtain any consent required by applicable law before the new price takes effect.

 

8. Taxes

Applicable taxes, if any, will be calculated and charged as required by law.

 

9. Account and Contact Information

Subscribers are responsible for maintaining accurate and current contact, payment, and shipping information.

Somavera or its service providers may send transactional communications relating to your subscription, including communications concerning payments, orders, shipments, failed payments, subscription changes, pauses, cancellations, and other subscription-related matters.

Somavera will provide renewal reminders or other subscription notices when required by applicable law.

 

10. Changes to This Policy

Somavera may update this Subscription Policy from time to time. Changes will apply prospectively.

When required by applicable law, Somavera will provide advance notice of material changes and obtain any consent required before those changes take effect for an existing subscription.

 

11. Contact

If you have questions about your subscription, an order, or this Subscription Policy, please contact Somavera at help@somavera.com.

These terms do not limit any rights or remedies that cannot be waived under applicable law.